All jewelry items sold by Jewelerette & Co. are backed by the following guarantees and complementary services:
Honest Prices with Appraisals: We ensure that our jewelry prices are the best, based on quality and craftsmanship. So much so, that we offer appraisals performed by third-party professional appraisers (for an additional cost) of each purchased item for the full purchase price or more.
Complimentary Ring Resizing: Jewelerette & Co. offers complimentary ring resizing on all rings during the first year of purchase. Simply contact us via email at info@JeweleretteandCo.com or call us during normal business hours at (310) 550-5755 to arrange your free ring resizing.
Quality of Diamonds and Gemstones: We pride ourselves on using fine gem quality diamonds and gemstones in every jewelry piece we sell.
Certification: Most of our larger diamonds and gemstones are certified and graded by independent laboratories, such as GIA. If not, we are happy to send the stone to a laboratory of your choosing (for the cost of the report).
Complimentary Lifetime Setting Repair: Even a well-made ring may fall victim to being knocked and dinged against hard surfaces. That is why we offer a lifetime of free repairs to protect the ring setting. This includes: re-tipping the prongs, re-setting loose stones, polishing out scratches and replacing the head that holds the diamond securely in place. With the exception of micro-pave set stones as stated below, we do not replace lost stones.
Complimentary Micro-Pave Mishap: If any small (0.05 carats or less), pave set, diamonds or gemstones fall out during normal, everyday wear, within the first year of purchase, we will replace the missing stone(s) free of charge.
Conditions and Exclusions
Jewelerette & Co.’s Guarantees and Complimentary Services are available only to those who can provide a receipt or gift receipt for the jewelry item purchased from Jewelerette & Co.
Maintenance, repair, sizing or other service performed by someone other than Jewelerette & Co. will void these Guarantees and Complimentary Services.
We do not provide warranties for damage due to normal wear, product loss, loss of stones (other than “Micro-Pave Mishap”), abuse or theft.
If you have any questions, please email us at info@JeweleretteandCo.com or you may also call us during our business hours at (310) 550-5755.