Shipping & Returns

Shipping Policy

We offer FREE 2nd day domestic shipping on all orders!

Upgrade your shipment to overnight for $30 (non-refundable).

Please allow 2-5 business days for processing of your order.

All shipments are insured and require a signature upon delivery.  Once the item is shipped, you will receive an email with the tracking information.

International Orders:
We accept international orders by phone or email. To place an order for international delivery please call us at (310) 550-5755 during store hours or email us at info@JeweleretteandCo.com.

Return Policy
Full Refund: We want you to be completely happy with the items you order from us. If for any reason you are not satisfied with an item you purchase through this Site, you may return such item within 7 days of the date on which the item was delivered to you.

Exchange or Credit Only: If you return an item to us after such 7 day return period, but between 8 and 14 days of the date on which the item was delivered to you, you may still return the item and elect either to exchange the item or to receive a merchandise credit. Merchandise credit is valid for 1 year from original date of purchase.

All sales are final after 14 days.

Please note that all refunds will be issued to the original form of payment.

Terms: All returned items must be unaltered, unworn and in saleable condition. In addition, all returned items must include all associated tags still attached to the item. We cannot accept returns or exchanges of items that show signs of wear, correctly sized items, engraved items or special orders. Custom jobs or modifications, such as ring sizing, are final sale.

To return an item you purchased through the Site, please contact us at (310) 550-5755 or info@jeweleretteandco.com to arrange for your return. Please package the jewelry securely so it does not move around in transit. Once the item is received, we will check the condition of the item and issue a refund within 2 business days of receipt. Title to all returned products and risk of loss or damage will remain with you until the shipment is received by Jewelerette & Co. If you have any questions regarding these procedures, please contact us.

Alternatively, you may return an item purchased through the Site to our Jewelerette & Co. store in Beverly Hills for an exchange, credit or refund pursuant to this Site's Return Policy.

If you have any questions, please email us at info@JeweleretteandCo.com. You may also call us during business hours at (310) 550-5755.